We are the only tent-producing company in Poland that provides its customers with full after-guarantee services. We will take care of your tent for years.
Our services include: replacing floors and zippers, repairing poles and providing their replicas according to dimensions specified by the customer, sewing services. We also offer spare parts for tents (see repair kits). We are proud that Marabut brand is perceived as reliable and trustworthy!
In order to determine the scope of required services and prices - please contact us by phone (+48 12 270 24 24) or e-mail: namioty@marabut.pl
BASIC SERVICES
Our services include: replacing floors and zippers, repairing poles and providing their replicas according to dimensions specified by the customer, sewing services. We also offer spare parts for tents (see repair kits). We are proud that Marabut brand is perceived as reliable and trustworthy!
All tent users that wish to use our services should clean their tents before sending them to our facilities.
In order to determine the scope of required services and prices - please contact us by phone (+48 12 270 24 24) or e-mail: namioty@marabut.pl
Dear Customers
We recommend registering purchased tents via our on-line form.
Every Marabut tent its own unique ID number. It enables us to fully identify the tent. We can trace the date of its production and employees responsible for the manufacturing process. ID number may be found on the flysheet and on the tent bag. In case of losing the guarantee card, we would be still able to identify your tent.
BASIC SERVICES
| 1. Replacing flysheet zippers |
| 2. Replacing zippers in the inner tent |
| 3. Replacing zip fasteners |
| 4. Replacing the floor |
| 5. Repairing torn floor |
| 6. Replacing tent walls |
| 7. Replacing ventilation system (replacing ventilation sleeves with ventilation roofs – a set of 2 pcs) |
| 8. Patching flysheet / inner tent |
| 9. Replacing components of the inner tent |
| 10. General repairs (torn guylines, fixing points etc.) |
| 11. Producing replicas of tens poles (aluminium and fibre glass) |
| 12. Repairing fibre glass poles |
| 13. Repairing aluminium poles |
| 14. Fixing snow flaps |
| 15. Repairing pole sleeves |
| 16. Taping seams |
Important notes:
1. We provide our repair services only for MARABUT tents
2. All tent users that wish to use our services should clean their tents before sending them to our facilities.
3. Address of servicing facilities:
Marabut Sp. z o.o.
32-070 Czernichów
ul. Przemysłowa 10
Poland
Poland
Please send your tent with the following information:
1. Description of required service
2. Return address
3. Contact telephone number.
